How to get and use credits?

Credits allow you to enrich your leads with additional information, such as email addresses, phone numbers, and profile data. You can purchase credit packages from your ReachBoost subscription settings and use them throughout the platform.

Purchase credits

Step 1 - Open your subscription settings
Go to Settings.

Step 2 - Edit your subscription
Navigate to Subscription and click Edit Subscription.

Step 3 - Select a credit package
Choose the credit package that fits your needs and complete the purchase.

Credit usage

Credits are consumed based on the type of enrichment you perform.

Note: When enriching a lead with either an email address or a phone number, the profile enrichment credit is already included.

Enrich an entire lead list

You can enrich all leads within a lead list at once.

Step 1 - Open a lead list
Navigate to the lead list you want to enrich.

Step 2 - Start enrichment
Click Enrich.

Step 3 - Select enrichment options
Choose whether you want to enrich leads with phone numbers, email addresses, or profile information. The enrichment process will start automatically.

Enrich filtered leads only

You don't have to enrich an entire lead list. You can first apply filters and enrich only the leads that match specific criteria, such as:

• Connection requests accepted
• Connected leads
• Replied leads
• Lead stage
• Tags

This helps you use credits more efficiently.

Enable Enrich on Push

You can automatically enrich leads before sending them to an integration, such as a CRM.

Step 1 - Open Integrations
Go to Integrations.

Step 2 - Open Webhooks
Navigate to Webhooks.

Step 3 - Enable Enrich on Push
Enable the Enrich on Push toggle.

Once enabled, leads will automatically be enriched before being pushed to the integration.

Enrich leads from the Unified Inbox

You can also enrich leads while you're actively speaking with them.

Step 1 - Open a conversation
Go to the relevant conversation in the Unified Inbox.

Step 2 - Open Actions
Click Actions.

Step 3 - Start enrichment
Select Enrich to enrich the lead directly from the conversation.

Processing time

Note: Lead enrichment is not instant. It can take a few minutes before enrichment data becomes available after the process has started.

Updated on: 23/07/2026